Store Policy
Last updated April 23, 2026. This policy explains what information Carwo collects, why it is used, and how it is protected when you browse the Retail Store, create an account, submit an inquiry, or place an order.
We collect the information you provide directly, including your name, email address, phone number, shipping details, account credentials, inquiry details, and order notes. We also collect limited technical data needed to operate the Retail Store and prevent abuse.
Suuq uses this information to respond to inquiries, process orders, manage customer accounts, coordinate delivery or pickup, improve catalog operations, detect fraud, and comply with legal or accounting obligations.
Orders placed through the Retail Store may require follow-up confirmation before payment or shipment is finalized. Suuq keeps the order details needed to fulfill the request and reconcile internal records.
We share information only when needed to run the business, such as with hosting providers, delivery partners, payment processors, or professional service providers that support operations.
You may contact Suuq to request corrections to your information, ask account-related questions, or request help with saved addresses and order records.
Contact the store if you need help with your account, order details, or how your information is handled.
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